About the Program
Participants in the Caller Reassurance Program for Seniors receive regularly scheduled and personalized call-outs from our trained crisis responders.
Each regular call is tailored to meet the participant’s needs, we also provided a case-management approach and included discussions that ranged from medical appointment/medication reminders to developing a long-term coping plan.
Our trained lay responders provide case-managed support to enable senior participants to continue living independently in their homes.
We help our callers to improve their sense of emotional well-being. Participants constantly express a positive shift in their feelings from being socially and emotionally isolated to more socially and emotionally connected. They report that having a confidant enables their ability to freely and openly share their pain, fears and needs with a non-judgemental ear. They are able to talk through their most challenging issues and manage to resolve their immediate crisis with the support of our responders.
|Please click here for a copy of our Caller Reassurance brochure.|