About the Program

Participants in the Caller Reassurance Program for Seniors receive regularly scheduled and personalized call-outs from our trained crisis responders. 

Each regular call is tailored to meet the participant’s needs, we also provided a case-management approach and included discussions that ranged from medical appointment/medication reminders to developing a long-term coping plan. 

Our trained lay responders provide case-managed support to enable senior participants to continue living independently in their homes. 

We help our callers to improve their sense of emotional well-being. Participants constantly express a positive shift in their feelings from being socially and emotionally isolated to more socially and emotionally connected.  They report that having a confidant enables their ability to freely and openly share their pain, fears and needs with a non-judgemental ear. They are able to talk through their most challenging issues and manage to resolve their immediate crisis with the support of our responders.

Please click here for a copy of our Caller Reassurance brochure.